Singpass counter is an official counter where users go to resolve problems with their Singpass account or get in-person support.These counters are useful if you have trouble setting up Singpass online, lost access to your account, need to verify your identity, or want to reset your password.You’ll find them at places like ServiceSG Centres (e.g.

Singpass helpdesk counter is a physical service point where people can get help for Singpass registration, account recovery, or troubleshooting.They’re ideal for anyone who needs help with Singpass verification, document submission, or needs face-to-face support for registration.Locations include ServiceSG branches, the main ICA office at Kallang